Content Moderators News
News and Updates
Facebook moderators’ disturbing work environment detailed to Dáil committee
A whistleblower has stated that Facebook moderators were advised to try “karaoke and painting” to deal with exposure to extreme content in the course of their work. Facebook’s content moderators, who are employed by outsourcing firm Covalen rather than directly by the company and reportedly earn...
Former Facebook moderator claims serious injury from explicit content
A former Facebook content moderator employee has filed a lawsuit against Facebook and outsourcing agency CPL Solutions in Ireland.
The Battle Against PTSD
Over the last few years there has been a significant rise in reported cases of ‘content moderators’ being diagnosed with PTSD. As reported by (the verge), this rise has been attributed to daily exposure of violent and disturbing content as part of the job requirement. Exposure to gruesome and...
Facebook agrees 52 million settlement with American content moderators
In the United States, Facebook has agreed, as part of a preliminary settlement filed last Friday in California’s San Mateo Superior Court, to pay $52 million to existing and former content moderators for their platform as compensation for the psychological suffering they endured as a result of the...
Employees file lawsuit against Facebook and its service providers
Facebook operates in several parts of the world including but not limited to Europe, Greece, Texas and Germany. It uses service providers such as CPL Resources and Accenture that provides content moderation services. Content moderators employed by these service providers are suing both the service...
Facebook moderation firm Cognizant quits
A professional service firm, Cognizant has been requested to cease moderations of objectionable content regarding social media platforms; Facebook in particular. Based on the working conditions and mental health of employees of Arizona moderation center, having undergone investigation by an...
Moderators to take Facebook to court for ‘psychological trauma’
A number of former content moderators have been given the right of way by the personal injuries board to proceed with the Facebook case in the high court; 6 former moderators have claimed for personal injuries due to the content which they have been exposed to while employed by CLP in...
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